FAQs

Faq

We run a bespoke pricing plan to make sure we cater for every client’s needs and don’t charge for a service that may not be needed. Our pricing for fulfilment of each order is £1.00 per product with no hidden fees.
Our warehouse has space for 100 pallets worth of storage as well as having all racking set up for 10,000 of products to be picked and packed. Every pallet that comes into the warehouse is split into individual products to enable fast dispatch times.
We dispatch every single order by 16:00 Monday to Friday and also offer the service to dispatch on Saturdays and a later dispatch during week days of 19:00 on special requests and large launches.
As a new modern company, we have made our onboarding process seriously simple. We will speak to you about your business requirements, organise for your products to be delivered to us, create a login to our portal and then we are ready to launch. This can be as quick as 1 business day depending on when your products arrive at our warehouse.
No. We work with brands sending thousands of parcels across the globe a week to new start-ups sending 50 parcels a week. We will work with virtually any business from small local businesses to world renowned companies needing a UK & European distribution hub.

We ship out of the UK but ship globally. As a growing fulfilment company we have some excellent rates to get your parcels around the globe within 3 days.

This is always changing depending on clients requests but currently we ship 95% of orders through Royal Mail and FedEx. All services are fully tracked and have email & sms notifications for customers.

Unlike other fulfilment companies, TIVE Fulfilment offers a service where we can respond to all enquiries regarding shipping times, tracking an order and deal with returns. If you want more information on this service, please email us at info@tiveuk.com as every company is unique so we offer a bespoke pricing depending on requirements.

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